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Case file

Actor-Observer Bias

Filed under
Need To Act Fast
Also recorded as
actor-observer asymmetry

The charge

We explain our own behavior by the situation but other people's similar behavior by their character.


How it operates

We experience our own constraints from the inside, but we mostly see other people through outward behavior.

Logged incidents

  1. Incident 01

    I missed the deadline because priorities changed; she missed it because she is unreliable.

  2. Incident 02

    Sales blames a quota miss on territory quality, while finance blames sales discipline.

  3. Incident 03

    A founder excuses their own brusque email as stress but reads a colleague's as disrespect.

What to watch for

You may be in it when you give yourself context and others traits. Ask: 'What situational explanation would I use if I were them?'

Recommended action

Use a situation-first review: list at least three plausible situational causes before naming traits.

Known associates

Source of record

en.wikipedia.org

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