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Case file

Misinformation Effect

Filed under
What Should We Remember

The charge

The misinformation effect is the distortion of memory after exposure to misleading post-event information. Later descriptions can alter what people believe they originally saw or experienced.


How it operates

Recall is reconstructive, so new information presented after an event can be integrated into the memory trace. Once incorporated, the altered version may feel like direct recollection rather than later contamination.

Logged incidents

  1. Incident 01

    After a launch review frames a bug as a payment issue, team members later remember seeing payment failures even though the real issue was account verification.

  2. Incident 02

    A recruiter hears another interviewer describe a candidate as defensive and later recalls the candidate's neutral answers as defensive too.

  3. Incident 03

    An investor memo using dramatic language changes how partners later remember a founder meeting.

What to watch for

Notice whether your memory changed after reading summaries, Slack threads, or others' retellings. Ask: "What did I remember before I heard the later description?"

Recommended action

Capture independent recollections first and avoid leading post-event summaries. In investigations and postmortems, separate first-hand observations from later interpretations.

Known associates

Source of record

en.wikipedia.org

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