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Case file

Extrinsic Incentive Error

Filed under
Not Enough Meaning
Also recorded as
extrinsic incentives bias

The charge

Extrinsic incentive error is assuming other people are driven mainly by money, perks, or pressure while undervaluing intrinsic motives like mastery, autonomy, identity, or purpose.


How it operates

We model others with crude external drivers and overlook the richer motives we recognize in ourselves.

Logged incidents

  1. Incident 01

    A leader adds cash bonuses for bug fixing and kills volunteer pride.

  2. Incident 02

    A PM thinks community moderators only want swag, not status or mission.

  3. Incident 03

    An investor assumes founders will sell as soon as the price is high enough.

What to watch for

Ask: Am I reducing their motives to pay and pressure because it is easy to model?

Recommended action

Use motivation interviews and a self-determination-theory lens before designing incentives.

Known associates

Source of record

en.wikipedia.org

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