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Case file

Loss Aversion

Filed under
Need To Act Fast

The charge

Losses usually hurt more than equivalent gains feel good, so we work harder to avoid losses than to pursue gains.


How it operates

Negative changes loom larger psychologically, making people especially sensitive to giving something up.

Logged incidents

  1. Incident 01

    A pricing team avoids a small risk of churn even when the expected upside is larger.

  2. Incident 02

    A manager keeps a low performer because replacing them feels like a definite loss.

  3. Incident 03

    An investor refuses to rebalance because it would lock in a small loss.

What to watch for

Catch it when avoiding a small sure loss dominates a larger expected gain. Ask: 'Would this choice still look right if the same numbers were framed as gains?'

Recommended action

Reframe choices in total expected value and use decision bracketing instead of one-off framing.

Known associates

Source of record

en.wikipedia.org

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