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Case file

Outcome Bias

Filed under
Not Enough Meaning

The charge

Outcome bias is judging the quality of a decision mainly by its result instead of by the information and process available when it was made.


How it operates

Outcomes are concrete and emotional, while decision quality is less visible and harder to assess.

Logged incidents

  1. Incident 01

    A company praises a reckless acquisition because the market rescued it.

  2. Incident 02

    A PM is blamed for a failed experiment despite sound reasoning.

  3. Incident 03

    A salesperson gets rewarded for a deal closed through unhealthy discounting.

What to watch for

Ask: Would I still call this a good decision if luck had gone the other way?

Recommended action

Use a decision-quality checklist that evaluates the process ex ante, not just the outcome ex post.

Known associates

Source of record

en.wikipedia.org

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