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Case file

Functional Fixedness

Filed under
Not Enough Meaning

The charge

Functional fixedness is seeing an object, team, or process only in its usual role and missing other workable uses.


How it operates

Prior associations narrow the functions that come to mind, so alternative uses stay cognitively inaccessible.

Logged incidents

  1. Incident 01

    A company uses its CRM only for pipeline tracking instead of experiment logging.

  2. Incident 02

    Support is treated only as a cost center instead of a source of product insight.

  3. Incident 03

    An empty retail space is viewed only as a store, not as an event venue.

What to watch for

Ask: What else could this be used for if I ignored its usual label?

Recommended action

Apply SCAMPER or analogical-transfer exercises before choosing a solution.

Known associates

Source of record

en.wikipedia.org

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