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Case file

Information Bias

Filed under
Need To Act Fast

The charge

We seek more information even when it is unlikely to improve the decision.


How it operates

Gathering information feels productive and protective, while deciding under uncertainty feels uncomfortable.

Logged incidents

  1. Incident 01

    A PM runs more interviews after the pattern is already clear.

  2. Incident 02

    An M&A team asks for extra diligence that will not change the go or no-go decision.

  3. Incident 03

    A manager keeps collecting candidate signals instead of making the hire.

What to watch for

It often appears when research continues without a clear trigger for action. Ask: 'What specific decision would this new information change?'

Recommended action

Do a value-of-information check and set a stopping rule before collecting more data.

Known associates

Source of record

en.wikipedia.org

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