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Case file

Lake Wobegon Effect

Filed under
Need To Act Fast
Also recorded as
better-than-average effect, above-average effect

The charge

Most people rate themselves as above average on desirable qualities, even when that cannot be true for everyone.


How it operates

Self-enhancement and selective recall make our strengths feel vivid, while we conveniently choose comparison points that flatter us.

Logged incidents

  1. Incident 01

    Most managers in a company rate their coaching ability above average.

  2. Incident 02

    A sales org in which nearly everyone claims to be top-quartile at discovery calls.

  3. Incident 03

    Drivers in a fleet survey mostly describe themselves as safer than average.

What to watch for

It shows up when a large share of people around you all think they are above average on the same trait. Ask: 'If everyone here made this claim, could it still be true?'

Recommended action

Force percentile estimates against real benchmarks and use 360 feedback instead of self-ratings alone.

Known associates

Source of record

en.wikipedia.org

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